White-Glove, All-Inclusive IT & Security for Texas Businesses
The IT Security Guys was built in Texas to eliminate the loopholes, hidden fees, and fine print that burned our founders’ clients. One predictable investment covers everything—security first, support always, no surprise bills.
Continuous Learning & Investment
Ongoing Training & Development
- Quarterly team labs replicating real-world threats, tools, and response drills.
- Deep-dive sessions with Huntress, Datto, Gradient, Microsoft, and other partners.
- Weekly threat intelligence briefings covering new attack vectors and defensive strategies.
Testing & Research Environment
- Dedicated lab infrastructure that mirrors client environments.
- Continuous evaluation of new security tools, patches, and configurations before deployment.
- Regular attack simulations and red-team exercises to validate defenses.
Knowledge Sharing
- Every lesson documented in IT Glue for team-wide access.
- Cross-training across network, security, and cloud disciplines for multi-layered expertise.
Industries We Protect
Before founding The IT Security Guys, Darrian spent seven years inside both the best and worst MSPs in Texas. He watched businesses pay for “managed IT” only to find themselves alone during ransomware attacks. He witnessed $150 “after-hours” fees for Friday emergencies, $500 “project charges” for adding a user, and separate invoices for security tools that should have been included from day one.
One healthcare client was quoted $6,000 per month for “comprehensive managed services” and still racked up $18,000 in surprise invoices over the next quarter—charged for patch management, backup monitoring, and other basics labeled “out of scope.” Another MSP monitored systems only during office hours. When ransomware hit at 2 AM on a Sunday, the client discovered their “unlimited support” contract excluded weekends. By Monday morning, everything was encrypted.
Rhoda, with her business management background, saw an opportunity to build something different. Not just another MSP with clever contract loopholes, but a true partnership where client success directly aligns with ours. Together they founded The IT Security Guys on three non-negotiables:
- Security comes first in every decision—not as an upsell.
- One predictable investment includes everything. No tiers. No surprise bills.
- 24/7/365 support means exactly that—not “business hours unless it’s urgent.”
Today, our Texas-based team protects organizations across Dallas, San Antonio, Austin, Houston, and beyond—proving that honest, exceptional IT service isn’t just possible, it’s profitable for everyone involved.
To provide world-class IT and cybersecurity without tiers, hidden fees, or excuses -- and to treat every Texas business like they are our only client.
Serving Texas businesses since 2023
24/7/365 security operations center located in Dallas
Average response time under 15 minutes
Client satisfaction 98%
By the Numbers
Predictable partnership backed by measurable performance—tracked, reported, and delivered for every client.
Serving Texas businesses since 2023
Built on referrals and reputation in Dallas, San Antonio, Austin, and Houston.
24/7/365 SOC in Dallas
Always-on monitoring from a Texas-based team—never outsourced overseas.
<15 minute average response time
Measured across every ticket, every hour of the day.
99.9% monitored uptime
Validated via monthly availability reporting across managed environments.
Zero ransomware incidents
No managed client has paid a ransom since we launched our security stack.
Monthly security reviews included
Executive-ready briefings covering threats, vulnerabilities, and remediation progress.
15+ years combined team experience
Deep expertise in the realities of Texas business operations.
Zero surprise bills
Our defining promise—everything is included in one predictable investment.
Our values
These principles guide how we hire, how we serve, and how we make decisions.
Every decision, project, and ticket is evaluated through a security lens before convenience or cost.
How we demonstrate it
We conduct impact assessments before any infrastructure change, default to encrypted solutions, and decline implementations that introduce unacceptable risk—even when it costs us revenue.
Real-world example
When a manufacturing client wanted to connect their production floor to the office network, we engineered segmentation instead. It took more hours but stopped ransomware from spreading six months later.
We win when our clients win. That means radical transparency, proactive ownership, and zero nickel-and-diming.
How we demonstrate it
Monthly strategic reviews are included. We recommend cost savings even when it lowers our revenue, and we fix mistakes without tacking on diagnostic fees.
Real-world example
During a routine audit we caught a backup configuration issue before it caused downtime. We resolved it, improved our process, and invoiced nothing extra—because that’s real partnership.
We measure success by response times, downtime prevented, and strategic outcomes—not billable hours.
How we demonstrate it
We track metrics publicly, run post-incident reviews, and connect recommendations to measurable business goals.
Real-world example
For a Texas auto dealership we aligned security tooling with FTC Safeguards, cut cyber insurance premiums by 23%, and eliminated weekly firefighting so the GM could focus on sales.
Every client receives VIP treatment regardless of size, industry, or contract value.
How we demonstrate it
No tiered support tracks. Every environment gets a dedicated account manager and priority response until the issue is resolved.
Real-world example
When a 10-person accounting firm lost a server during tax season, our team restored operations overnight with no emergency surcharge—because urgency shouldn’t cost extra.
Quarterly labs, dedicated research, and disciplined knowledge sharing keep us ahead of emerging threats.
How we demonstrate it
Hands-on simulations each quarter, weekly threat briefings, deep-dives with Huntress, Datto, Gradient, and Microsoft, plus a dedicated lab where every tool is tested before client rollout.
Real-world example
When a new identity attack chain surfaced, we reproduced it in our lab, documented the fix in IT Glue, and deployed hardened policies to every client within 48 hours.
No surprise invoices. No hidden fees. No excuses. Our contracts mean exactly what they say.
How we demonstrate it
We provide detailed statements of work, invoices that match proposals, and we absorb the cost when we make a mistake.
Real-world example
A client’s agreement promised unlimited support. When they called at 11 PM on Christmas Eve, we answered, solved the issue, and never mentioned an emergency fee—that’s integrity.
Leadership
Founded and led by Rhoda and Darrian Green, who work hands-on with every client to deliver exceptional service and strategic guidance.
Founder & CEO
With a degree in business management and a decade leading client-facing teams, Rhoda co-founded The IT Security Guys to bring transparency and excellence back to managed IT.
Her superpower is translating complex technical concepts into business language leaders understand. Every security recommendation ties directly to measurable outcomes, not buzzwords for their own sake.
Rhoda is fiercely committed to Texas businesses. She mentors women entrepreneurs in San Antonio and serves on the board of a regional business council, ensuring the voice of SMBs shapes technology policy.
Her goal is simple: clients should never wonder what they are paying for or why. That clarity drives our all-inclusive model and every engagement.
Co-Founder & Director of IT
Darrian brings more than five years of hands-on leadership in cybersecurity, infrastructure, and managed services—shaped by time inside both the best and worst MSPs in Texas.
He has architected environments across VMware, Hyper-V, Azure, AWS, and designed network security for Cisco, Meraki, and Unifi stacks. His expertise spans Active Directory, cloud migrations, and AI-driven monitoring.
Darrian holds an Associate’s Degree in Cyber Security and Network Administration from MyComputerCareer.com–TechSkills and continues to hone skills in automation, analytics, and threat response.
He guides clients as a virtual CIO, aligning technology strategy with growth goals while eliminating the contract tricks and upsell games he once witnessed elsewhere.
Why Texas Businesses Choose Us
We understand Texas business challenges because we live them every day. Our team builds technology plans that respect regional realities—from extreme weather to multi-city operations.
Hurricane and power grid resilience: We harden environments for Texas weather and infrastructure swings with generator integration, redundant connectivity, and cloud failover plans.
Distributed operations: Dallas HQ with a Houston warehouse and San Antonio sales office? We have network blueprints, SD-WAN, and collaboration standards ready.
Industry-specific compliance: From FTC Safeguards for dealerships to HIPAA for healthcare and CMMC for defense contractors, compliance is built into every engagement.
Growth without chaos: Scaling from 15 to 50 employees should not require three different MSPs. Our onboarding runbooks keep expansion smooth.
Local vendor relationships: We work with Texas-based vendors and understand the business culture that makes partnerships last.
Our 24/7/365 SOC is in Dallas. When you call at 2 AM, you speak with someone who knows Texas business and your environment.
Our Technology Stack
We assemble best-in-class platforms that work together—delivering resilience, security, and clarity for every Texas environment we manage.
- Ubiquiti UniFi or Cisco Meraki: Enterprise networking with centralized management, zero-touch provisioning, and advanced security services sized for multi-site operations.
- Auvik: Automated network discovery, mapping, and monitoring so we spot outages or bottlenecks before users do.
Huntress Security Platform
- 24/7 SOC analysts for continuous monitoring, threat hunting, and live incident response.
- Endpoint protection powered by SentinelOne or CrowdStrike, tailored to each client's risk profile.
- Managed Detection & Response (MDR) for rapid containment and remediation.
- Identity Threat Detection & Response (ITDR) leveraging Datto for privileged account protection.
Gradient (Guardz)
- Email security, phishing defense, and Microsoft 365 hardening.
- Ongoing security awareness training with Texas-themed phishing simulations.
- Automated security posture monitoring and compliance remediation—integrated with Huntress and Datto for unified response.
Datto: 100% Datto-powered immutable backups with rapid virtualization, automated testing, and documented recovery runbooks so operations continue even during grid or weather events.
Microsoft 365 & Azure: Deep expertise across identity, collaboration, security, and cloud workloads so teams can work anywhere without sacrificing governance.
- Autotask: Ticketing, automation, and SLA tracking so every request is handled with the same discipline as an enterprise IT department.
- IT Glue: Real-time, role-based documentation—complete with diagrams, credentials, and SOPs—ensuring any technician can help without re-discovery.
Our Commitment
When you partner with The IT Security Guys, you gain a security-first team that matches transparency with relentless execution.
✅ Response in 15 minutes or less: Average across every ticket, measured monthly.
✅ 24/7/365 monitoring and support: Real humans, Texas-based, no offshore handoffs.
✅ Monthly strategic reviews: From budgeting to risk, included in every partnership.
✅ Transparent, predictable pricing: One monthly investment, zero surprise bills.
✅ Security-first architecture: Every decision evaluated through a security lens.
✅ Compliance support: HIPAA, FTC Safeguards, CMMC, SOC 2—we’ve guided them all.
✅ Executive-level communication: Plain-English recommendations tied to outcomes.
✅ Texas presence: The same team supports Dallas, Austin, San Antonio, Houston, and beyond.